Betting Rules

1. General betting conditions

By opening an account, accessing a betting product or placing a wager with Bonza Casino, you agree to follow these Betting Rules and any other terms that apply to the relevant service. If there is an inconsistency between these rules and a product-specific rule, the product-specific rule will generally apply to that product. If a matter is not covered by a specific rule, Bonza Casino may determine the outcome fairly and reasonably, subject to applicable law.

You are responsible for reading the rules that apply to a market, event, game or promotion before placing a bet. Rules may differ depending on the type of wager, the sport or event, the selected market, and whether the bet is placed before or during an event. Rules displayed on the website or within the betting interface may form part of the conditions for that wager.

• You must be legally permitted to use the service in your location and meet the applicable minimum age requirement.
• You must provide accurate, current and complete account information.
• You may only place bets using your own account and approved payment methods.
• You must keep your login details secure and notify Bonza Casino if you suspect unauthorised access.
• You must not use the service for unlawful activity, fraud, money laundering or another improper purpose.
• You must comply with applicable Australian laws and any location-based restrictions that may apply.

Bonza Casino may apply account checks, identity verification, source-of-funds checks or other checks required for security, compliance and responsible gambling purposes. A bet, payment or withdrawal may be delayed while a review is completed. Information supplied during a review must be truthful and supported by reasonable evidence where requested.

You are responsible for checking that your selections, stake, odds and other bet details are correct before confirming a wager. Once accepted, a bet generally cannot be changed or withdrawn unless the applicable rules provide for cancellation, amendment or another outcome.

2. Placing and accepting bets

A bet is requested when you select the relevant market, enter or confirm the stake and submit the wager. A bet is accepted only when confirmation is shown in your account or betting history. An entry in your bet history is the usual record of the wager, so you should check it promptly and report any apparent error as soon as possible.

Displayed odds, prices, lines and potential returns may change before a bet is accepted. Where applicable, you will be shown updated terms before confirming the wager. A bet that has not been accepted is not guaranteed, even if it appears temporarily in a bet slip or on the website.

Bet limits and restrictions

Bonza Casino may set, change or remove minimum and maximum stakes, market limits, account limits or other restrictions. A wager may be refused, limited or cancelled where required for operational, security, integrity, legal or responsible gambling reasons. Any applicable limit or restriction may be shown when you attempt to place a bet.

Errors and irregular bets

If a clear error occurs in odds, prices, event information, settlement information or another part of the service, Bonza Casino may correct the error and settle the affected bet using the correct terms. This may include voiding a bet where the correct terms cannot reasonably be applied. A clear error may include an obvious typographical, technical, pricing or data error.

Bonza Casino may investigate bets where there is a suspected breach of these rules, collusion, manipulation, abuse of a technical fault or other suspicious activity. Any action taken will be handled in accordance with the applicable terms and legal obligations. You must not attempt to exploit an error, malfunction or pricing issue.

You must not place bets on behalf of another person, allow another person to use your account, or use multiple accounts to avoid account controls or restrictions. Activity involving shared accounts, false information or other misuse may result in bets being reviewed and account access being restricted.

3. Events, markets and settlement

Each market is settled according to its stated rules and the official result or information used for that market. The relevant rules may specify how postponements, abandonments, venue changes, participant changes, shortened events, disputed results or other unusual circumstances are treated. You should review those rules before betting, particularly for events that may be affected by weather, scheduling or late changes.

Unless the applicable market rules say otherwise, settlement is normally based on the official result available from a recognised governing body, competition organiser or other reliable result source. A later correction or appeal may not change a bet that has already been settled, unless the relevant rules or applicable law require a different outcome.

Common settlement principles

• A winning bet is settled according to the accepted odds, price or terms shown for that wager.
• A losing bet has no return unless the applicable market rules provide otherwise.
• A void bet is cancelled and the stake is generally returned, subject to the relevant rules.
• A postponed or abandoned event may be void, carried forward or settled in another way depending on the market rules.
• Where a result is unavailable, unclear or later changed, settlement may be reviewed using the applicable rules.
• Multiple or combination bets may be affected if one or more selections are void, cancelled or otherwise unable to be settled.

For in-play or live betting, information may be delayed and markets may be suspended while an event is in progress. A bet submitted while a market is suspended, or after a material event has occurred but before that event is reflected in the service, may be rejected, repriced or voided in accordance with the applicable rules.

Disputes about results or settlement

If you believe a wager has been settled incorrectly, review the market rules and contact Bonza Casino through the support channel made available on the website. Include the relevant bet reference, date and a clear explanation of the issue. Reviews may require information from official result sources or technical records. A complaint will be considered under the applicable complaints process.

Settlement decisions may be reviewed where there is evidence of a technical error, incorrect result or failure to apply the relevant market rules. Any adjustment will be made in accordance with the applicable terms and legal requirements.

4. Account funds, withdrawals and responsible betting

Only cleared funds available in your betting account may be used to place wagers. A displayed balance may include funds that are pending, restricted, promotional or otherwise unavailable for withdrawal. The terms applying to any promotional or restricted funds should be read before those funds are used.

Withdrawals may be subject to identity verification, payment checks, account review and any other requirements permitted by law. Bonza Casino may return funds through an approved method associated with the account and may decline a method that cannot be verified or is not permitted. You must not attempt to use the betting service to transfer funds to or from another person.

Gambling involves risk and outcomes are not guaranteed. Never bet more than you can afford to lose, and do not chase losses by increasing stakes or continuing to gamble for the purpose of recovering money. Betting should be treated as entertainment rather than a way to make income.

• Set a budget before you begin and keep to it.
• Take regular breaks and avoid betting when upset, tired or under the influence of alcohol or drugs.
• Use available account controls, such as deposit, wager, session or time limits, where offered.
• Consider a cooling-off period or self-exclusion if gambling is becoming difficult to control.
• Do not borrow money or use essential household funds for betting.
• Seek independent support if gambling is causing stress, financial difficulty or problems in your relationships.

Bonza Casino may monitor account activity and may contact a player where activity raises responsible gambling concerns. We may apply appropriate restrictions, require additional information or suspend access where necessary to protect the player, the service or the integrity of betting.

If you believe your gambling is becoming difficult to manage, stop betting and use the responsible gambling tools available through the service. You may also seek support from an appropriate independent organisation or qualified professional.

5. Service availability, changes and acceptance

The website, betting interface, odds, results and related services may occasionally be unavailable, delayed or affected by maintenance, communication failures, data errors or events outside reasonable control. Bonza Casino does not guarantee uninterrupted access or that all information will always be current. You should not place a bet unless you are satisfied that the market and terms are clearly displayed.

These rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating practices. The current version will apply to bets placed after it becomes effective, unless a different approach is required by law. It is your responsibility to review the rules periodically.

If any provision of these Betting Rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These rules do not limit any consumer rights or other protections that cannot lawfully be excluded.

By continuing to use Bonza Casino and placing bets, you confirm that you have read and understood the rules applicable to your wager. If you do not understand a rule, do not place the bet until you have obtained clarification through the support channel made available on the website.