Bonza Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Bonza Casino. They apply to the website, related services, games, account features, promotional activities and other online content made available through Bonza Casino. Additional terms may apply to specific games, payment methods, promotions or features. If additional terms conflict with these general terms, the additional terms will apply to the relevant service to the extent of the inconsistency.

By accessing Bonza Casino, you confirm that you have read these terms and agree to comply with them. If you do not accept them, you must not use the website or any related service. We may update these terms from time to time to reflect changes to the service, technology, legal requirements or operating arrangements. Updated terms will apply from the date they are published, unless a different commencement date is stated. You should review this page regularly.

Bonza Casino is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking whether access to and use of the service is lawful where you live. Nothing on the website is intended to invite participation where gambling is prohibited or restricted.

• You must use Bonza Casino only for lawful purposes.
• You must follow these terms and all applicable laws and regulations.
• You must not use the service on behalf of another person unless expressly authorised.
• You must not interfere with the website, its security or the operation of any game.
• You must not attempt to gain unauthorised access to accounts, systems or data.

2. Eligibility and your account

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your jurisdiction. Bonza Casino may ask you to confirm your age, identity, location or other information before allowing you to use particular services or before processing transactions. You must provide information that is accurate, complete and current, and you must update it when circumstances change.

You may be required to create a personal account. Unless permitted under applicable rules, you may hold only one account and must not create accounts using false details, another person’s identity or information that you do not have permission to use. You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account or login details have been accessed by someone else, you should stop using the account and notify Bonza Casino through the available support channels.

You must not sell, transfer, lend or otherwise make your account available to another person. Bonza Casino may refuse an account application, restrict access, suspend an account or close an account where it considers this necessary to protect the service, comply with legal or regulatory obligations, verify information, prevent fraud or address a breach of these terms.

Verification checks may include requests for identification, proof of address, payment ownership, source of funds or other reasonable information. Transactions or account features may be delayed or restricted while checks are completed. If requested information is not provided, is misleading or cannot be verified, the account may be restricted or closed in accordance with applicable requirements.

3. Deposits, play and withdrawals

You may fund your account only using payment methods that are available through Bonza Casino and that you are authorised to use. Deposits must be made by you, using your own funds and, where relevant, a payment method held in your name. Bonza Casino may reject, reverse or investigate a transaction if it appears to be unauthorised, fraudulent, unlawful or inconsistent with these terms.

You should check all transaction details before confirming a deposit or withdrawal. Payment providers may apply their own terms, processing arrangements or fees. Bonza Casino does not control the systems operated by banks, card providers, e-wallets or other payment services, and cannot guarantee that every payment method will always be available.

Funds credited to your account are for participating in the available services and must not be used for unlawful activity. You should not deposit more than you can afford to lose. A withdrawal may be subject to account verification, payment checks, applicable limits, technical processing and any relevant game or promotional terms. Where reasonably necessary, a withdrawal may be returned through an appropriate payment method or handled in another lawful way.

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game systems and rules. You accept that losses may occur and that past results, patterns or experiences do not guarantee future outcomes. If a game is interrupted by a technical fault, Bonza Casino may review the affected activity and take an appropriate corrective action consistent with the applicable game rules and legal requirements.

• Do not use funds obtained through fraud, theft or other unlawful activity.
• Do not attempt to manipulate a game, payment process or account system.
• Do not use software, devices or methods intended to gain an unfair advantage.
• Check the relevant game information before placing a wager.
• Keep records of your deposits, withdrawals and account activity where useful.

4. Promotions, bonuses and fair use

Promotions, bonuses, rewards and campaigns may be offered from time to time. Each offer is subject to its own promotional terms, including any eligibility requirements, qualification steps, expiry dates, wagering conditions, game restrictions, maximum values or withdrawal rules. You should read those terms before accepting or using an offer. If you do not understand a condition, you should seek clarification before participating.

A promotion may be available only once per person, household, device, payment method or other permitted basis. Bonza Casino may withhold, cancel or remove a promotional benefit where there is evidence of misuse, multiple accounts, collusion, automated activity, fraud, error or a breach of the relevant terms. Promotional terms do not override any right or protection that cannot lawfully be excluded.

You must not participate in a promotion in a way that is unfair, deceptive or designed to avoid its ordinary conditions. Bonza Casino may review activity and take reasonable action where required to protect the integrity of a promotion or the wider service. Any correction will be handled consistently with the relevant terms and applicable law.

5. Responsible gambling, privacy and service limitations

Bonza Casino supports responsible participation. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget and time limit before you play, avoid chasing losses, take regular breaks and do not gamble when affected by alcohol, drugs, stress or strong emotions. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.

Tools may be available to help you manage your play, such as deposit controls, activity information, breaks, account restrictions or self-exclusion. The availability and operation of these tools may depend on the service and applicable requirements. Requests for restrictions should be made through the available support channels. You remain responsible for complying with any limits you set and should not attempt to bypass a restriction by opening or using another account.

Personal information is handled in accordance with the Bonza Casino Privacy Policy. Information may be collected and used to provide services, verify identity and age, process payments, meet legal obligations, prevent fraud, maintain security, improve the website and communicate with you where permitted. You should read the Privacy Policy for information about collection, use, disclosure, storage and your available privacy rights.

The website and services may be unavailable, delayed or changed because of maintenance, technical problems, telecommunications issues, payment provider outages, events outside reasonable control or other operational reasons. Bonza Casino aims to provide accurate and reliable information but does not guarantee that the website will always be uninterrupted, error-free or available on every device.

To the extent permitted by law, Bonza Casino is not responsible for loss caused by your failure to protect account details, misuse of the service, inaccurate information supplied by you, interruptions outside reasonable control or your failure to comply with these terms. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If you have a question, concern or complaint about the service, use the support options made available on the Bonza Casino website. Complaints will be considered in accordance with applicable procedures. These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights and protections available to you.